Terms, Conditions and Privacy
Listings Terms & Conditions
- Eligibility and submission
Listings on Best Nail Salon are intended for businesses and independent professionals submitting their own details.
By submitting a nomination or requesting a listing, you confirm that:
- You are the business owner or authorised to submit on behalf of the business.
- All information provided is accurate to the best of your knowledge at the time of submission.
We reserve the right to request clarification or verification of submitted details.
- Accuracy of information
By nominating or listing your business, you confirm that:
The information you provide is true, accurate, and not misleading.
You understand that inaccurate or misleading information may result in the listing being amended or removed.
Best Nail Salon is not responsible for verifying the accuracy of information submitted by businesses.
- Listing approval and removal
All listings are subject to review.
Best Nail Salon reserves the right to:
Approve, reject, edit, suspend, or remove any listing at any time.
Remove a listing without notice if it breaches these Terms, contains false information, or is deemed unsuitable for the platform.
Removal of a listing does not entitle the business to any refund (see Section 6).
- Public voting and results
Listings are displayed for public viewing and voting.
By participating, you acknowledge and agree that:
Voting is conducted by members of the public.
Results are based solely on votes received during the voting period.
Best Nail Salon does not control, influence, or guarantee voting outcomes.
Results are final once voting has closed.
Best Nail Salon makes no guarantees regarding placement, ranking, or outcome.
- No guarantees or performance claims
Participation in listings or the purchase of any listing upgrade:
Does not guarantee visibility, ranking, votes, or awards.
Does not influence nominations, voting, judging, or results.
Does not imply endorsement or certification beyond what is stated on the platform.
Listing upgrades are for presentation and information purposes only.
- Paid listing upgrades and refunds
Where a paid listing upgrade is purchased:
The fee (currently £12) covers administrative work, including creation, formatting, and management of the listing.
Listing upgrade fees are non-refundable, including if:
The business requests removal of the listing.
The business ceases trading.
The business cancels participation.
The listing is removed after purchase.
No refunds will be issued once administrative work has commenced.
- Listing duration and locked results
Once voting for an area has closed:
Results are locked for a period of 12 months.
Rankings, placements, and results will not be amended during this period.
Listings may remain visible for reference during the locked period.
- Limitation of liability
Best Nail Salon, its operators, contributors, and affiliates:
Accept no liability for any direct or indirect impact participation may have on a business.
Are not responsible for loss of income, reputation, customers, or opportunities resulting from listing participation, voting outcomes, or public perception.
Participation is voluntary and at the business’s own discretion.
- Platform discretion
Best Nail Salon reserves the right to:
Amend listing formats, presentation, and structure.
Update these Terms & Conditions at any time.
Modify or discontinue listings or features without liability.
Continued participation constitutes acceptance of the most recent Terms.
- Acceptance of terms
By submitting a nomination, requesting a listing, or purchasing a listing upgrade, you confirm that you have read, understood, and agreed to these Listings Terms & Conditions.
Voting Terms & Conditions
- Eligibility to vote
Voting on Best Nail Salon is intended for members of the public who have genuinely used the services of the business or independent professional they are voting for.
By submitting a vote, you confirm that:
You are voting based on a genuine recommendation or experience.
You are submitting the vote personally and not on behalf of others.
- One vote per business
Each individual is permitted to submit one vote per salon or independent nail professional.
Multiple votes for the same business by the same individual are not permitted, regardless of method or device used.
- Email verification
To help maintain fairness and integrity:
Email verification is required as part of the voting process.
This measure is used to reduce automated, fraudulent, or duplicate voting.
Email addresses are collected solely for voting verification and platform administration purposes, in accordance with our Privacy Policy.
- Fraudulent or manipulative voting
Best Nail Salon actively monitors voting activity.
We reserve the right to investigate voting behaviour that appears to be:
Automated
Manipulated
Incentivised
Coordinated in a way that undermines fair voting
Otherwise inconsistent with the spirit of genuine public voting
Where fraudulent or manipulative voting is suspected, Best Nail Salon reserves the right to:
Disqualify individual votes
Reset vote counts
Suspend or remove a listing entirely
These actions may be taken without notice and at our discretion.
- Conduct and voting integrity
Voting should reflect honest opinion and genuine customer experience.
The following are not permitted:
Purchasing votes or offering incentives in exchange for votes
Encouraging voting through misleading or coercive means
Voting on behalf of others without their knowledge or consent
Any activity deemed to undermine the integrity of the voting process may result in disqualification.
- No guarantee of outcome
Voting outcomes are determined solely by verified votes received during the voting period.
Best Nail Salon:
Does not influence voting outcomes
Does not guarantee rankings, placement, or results
Does not intervene to adjust outcomes except where fraud or manipulation is identified
Results are final once voting has closed.
- Voting periods and locked results
Voting is open only during the published voting window for each area.
Once voting has closed:
Results are locked for a period of 12 months
No amendments or recounts will be made, except where required by platform integrity concerns
- Limitation of liability
Best Nail Salon is not responsible for:
Any business impact resulting from voting outcomes
Public perception or interpretation of results
Any loss, dispute, or disagreement arising from voting results
Participation in voting is voluntary.
- Platform discretion
Best Nail Salon reserves the right to:
Modify voting processes
Introduce additional verification measures
Suspend or discontinue voting at any time
These actions may be taken to protect the integrity of the platform.
- Acceptance of terms
By submitting a vote, you confirm that you have read, understood, and agreed to these Voting Terms & Conditions.
Partnership Terms & Conditions
- Purpose of partnerships
Partnerships with Best Nail Salon exist to support the delivery of the awards programme and encourage positive collaboration within the local beauty community.
Partnerships do not influence:
Nominations
Voting
Judging
Results
Visibility and recognition are provided solely as acknowledgement of support.
- Eligibility and suitability
Best Nail Salon partners only with businesses and organisations that align with the values of the platform.
We do not represent, promote, or associate with businesses that:
Promote harm, discrimination, or exploitation
Promote illegal activity
Contain obscene, explicit, or offensive content
Conflict with the professional and community-led nature of the platform
We reserve the right to refuse or decline partnership applications at our discretion.
- Partnership term
Unless otherwise stated, all partnerships are granted for a period of 12 months from the date of purchase.
At the end of the partnership term:
Recognition and placement may be removed or updated
Renewal may be offered at the discretion of Best Nail Salon
Partnerships do not automatically renew unless explicitly agreed.
- Scope of partnership recognition
Partnership recognition may include, depending on the partnership level:
Banner or logo placement
Editorial or written features
Social media recognition
Inclusion on certificates or awards materials
Recognition on trophies or physical items
The exact inclusions are defined at the time of purchase.
Best Nail Salon reserves the right to determine placement, format, and presentation.
- Collaboration with local winners
Partners are encouraged, but not required, to work collaboratively with local winners and nominees.
This may include, but is not limited to:
Mutual promotion
Editorial mentions
Affiliate links
Shared content or offers
Supporting one another’s audiences where appropriate
Any collaboration between partners and winners is voluntary and arranged independently.
- Independent relationships
Best Nail Salon does not act as an agent, intermediary, or representative for partnerships between:
Partners and winners
Partners and nominees
Partners and third parties
Any agreements, promotions, or collaborations entered into are done so entirely at the discretion and responsibility of the parties involved.
- Withdrawal or termination of partnership
Partnerships are intended to run for the full agreed term.
However, Best Nail Salon reserves the right to withdraw or terminate a partnership in exceptional circumstances, including but not limited to:
Serious legal or ethical concerns
Conduct that brings the platform into disrepute
Discovery of information that fundamentally conflicts with platform values
Where termination occurs for such reasons, refunds are not guaranteed.
- No guarantees or performance claims
Partnerships:
Do not guarantee exposure, engagement, sales, or outcomes
Do not constitute advertising performance claims
Do not imply endorsement beyond stated recognition
Partners acknowledge that outcomes may vary and that visibility does not equate to results.
- Limitation of liability
Best Nail Salon, its operators, contributors, and affiliates:
Are not liable for the outcome of partnerships
Are not responsible for disputes or consequences arising between partners and third parties
Accept no liability for loss, damage, or reputational impact resulting from partnership participation
All partnerships are entered into voluntarily.
- Platform discretion
Best Nail Salon reserves the right to:
Amend partnership structures
Adjust recognition formats
Update these Terms & Conditions at any time
Continued participation constitutes acceptance of the most recent Terms.
- Acceptance of terms
By purchasing or participating in a partnership, you confirm that you have read, understood, and agreed to these Partnership Terms & Conditions.
Merchandise Terms & Conditions
Merchandise Terms & Conditions
- Customised and winner merchandise
Winner merchandise, including but not limited to trophies, plaques, medals, and certificates, is produced as customised items.
By placing an order, the purchaser confirms that:
All names, titles, spellings, and details provided are correct at the time of order.
The information supplied is final once the order is submitted.
Best Nail Salon is not responsible for errors resulting from incorrect information provided by the purchaser.
- Responsibility for accuracy
It is the sole responsibility of the salon or independent professional to:
Check all spelling, formatting, and details before completing the purchase.
Ensure names and titles are entered exactly as they should appear on the finished item.
Changes cannot be made once production has begun.
- Refunds and cancellations
Due to the customised nature of winner merchandise:
All sales are final.
Customised items are non-refundable and non-returnable once production has commenced.
Refunds will not be issued for:
Spelling or formatting errors submitted by the purchaser
Change of mind
Business closure or withdrawal
Delay not caused by damage (see Section 4)
- Damaged items
If an item arrives damaged, the purchaser must:
Notify Best Nail Salon within 3 days of receiving the item
Provide photographic evidence of the damage
Claims submitted after this period may not be accepted.
Where damage is confirmed, a replacement or resolution will be arranged in line with the fulfilment provider’s process.
- Fulfilment and third-party supplier
Merchandise orders are fulfilled by a third-party supplier:
‘insert name’
Production, packaging, and delivery are managed by the fulfilment provider.
As such:
Delivery timelines, tracking, and fulfilment enquiries are handled by the supplier
Best Nail Salon is not responsible for delays, losses, or errors caused by the fulfilment provider
We will, where possible, assist with communication, but liability rests with the fulfilment provider.
- Delivery and tracking
Once an order has been dispatched:
Tracking information will be provided where available
Responsibility for delivery passes to the courier and fulfilment provider
Best Nail Salon does not guarantee delivery dates.
- Limitation of liability
Best Nail Salon, its operators, contributors, and affiliates:
Are not liable for indirect loss, business impact, or reputational consequences arising from merchandise orders
Are not responsible for fulfilment errors outside of our control
Accept no liability beyond the value of the item purchased, where applicable by law
- Availability and changes
Best Nail Salon reserves the right to:
Amend merchandise designs, materials, or suppliers
Withdraw or replace merchandise offerings
Update pricing or specifications at any time
These changes will not affect orders already in production.
- Acceptance of terms
By purchasing merchandise through Best Nail Salon, you confirm that you have read, understood, and agreed to these Merchandise Terms & Conditions.
Data Protection & Privacy
By submitting a nomination, vote, or enquiry through this website, you acknowledge and agree that we may collect and process personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).
What we collect
We may collect personal and business information including, but not limited to:
Name
Business name
Email address
Location (town or county)
Social media links or website links
Any information voluntarily provided within nomination or contact forms
Technical information such as IP address, where required for security, fraud prevention, or vote integrity
How we use this information
Personal data is collected and processed only where necessary to:
Administer nominations, voting, and results
Create and display business listings
Communicate with participants regarding the awards
Prevent misuse, duplicate entries, or fraudulent activity
Fulfil orders for certificates, trophies, or other award materials
Operate and improve the website and awards programme
We do not sell personal data to third parties.
Publication of information
By submitting a nomination, you confirm that you have the right to provide the information supplied.
Business names, locations, and publicly available information may be displayed on the website as part of listings, results, or directories.
Contact details (such as email addresses) are not publicly displayed.
Data retention
Personal data is retained only for as long as reasonably necessary to operate the awards, maintain historical results, meet legal obligations, or resolve disputes.
Your rights
You have the right to request access to, correction of, or deletion of your personal data.
Requests can be made via the contact details provided on the website.
Consent
Where required, consent is obtained at the point of submission. By ticking the relevant checkbox and submitting
